News bulletin – answers

Heathrow’s T5 opens to chaos

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1. Dozens of flights have been cancelled as delays, broken lifts, baggage and a protest made the first full day of operations at Heathrow’s new Terminal 5 an eventful one.
2. The 8.6 million dollar terminal built to manage 30 million passengers a year is meant to handle 12,000 bags an hour with state of the art technology.

questions

1. T5 is Britain’s largest what?
2. How does the traveller from San Fransisco describe the situation? "a right mess"
3. What time did the next speaker land? 9.30
4. What hassle did passengers avoid? a biometric fingerprint system
5. Why has this been delayed? due to privacy issues
6. Who has exclusive use of T5? British Airways
7. Who staged a peaceful protest? a flash mob
8. How could Heathrow reduce the number of flights by 100,000 a year? by passengers travelling on Euro Star – by train)
9. What do Business travellers need to think about? using video conferencing, sending files electronically, whether they really need to travel
10. Who captained the inaugural flight? Lynne Barton, the first female BA pilot
11. Who ‘marked’ this flight? everyone, Honk Kong, air traffic controllers
12. What was ‘to be expected’? ‘initial teething problems’