Mar. 27 – Dozens of flights were cancelled and all baggage check in suspended after the luggage handling system broke down causing misery for travellers using Heathrow’s new Terminal 5.
Terminal 5, which took almost two decades to plan and erect, received its first flight, from Hong Kong just before 0500 GMT on Thursday morning (March 27, 2008). As Thursday afternoon wore on, luggage check-in was suspended throughout the terminal, according to UK media.
Stefanie McIntyre reports.
Heathrow’s T5 opens to chaos
gapfill
_____ of flights _____ been cancelled _____ delays, broken _____, baggage and a _____ made the _____ full _____ of operations _____ Heathrow’s _____Terminal _____ an _____ one.
The _____ dollar terminal _____ to manage _____ million passengers _____ year is _____ to _____ _____ bags an hour with _____ of _____ _____ technology.
questions
T5 is Britain’s largest what?
How does the traveller from San Fransisco describe the situation?
What time did the next speaker land?
What hassle did passengers avoid?
Why has this been delayed?
Who has exclusive use of T5?
Who staged a peaceful protest?
How could Heathrow reduce the number of flights by 100,000 a year?
