Phrases on the telephone A

The phrases you are about to supply below are typical of ones you might use when taking a telephone call. Can you complete them with the correct phrases, and of course with correct spellings?

Here the examples are typical for someone working in a training centre …… but of course they can be adapted for your own use!

1 I’m sorry, I didn’t ………………
2 And could you ………….
3 Yes, I remember now – you rang last week ……………….
4 I’m afraid Mr Derbyshire is …………….
5 Would you like …………….
6 I can take a message for him, ………………..
7 Yes, I realise this is …………..
8 Would you prefer ……

Key