Test your understanding by completing the exercises below.

Test your understanding by completing the exercises below.

You can watch the video as many times as you want. You may want to do this section by section.

Step 1

Put the points in the correct order as you hear them.

• Make sure colleagues have a copy of your agenda before the meeting.
• Make a list of targets for the meeting.
• Write out an agenda.
• Have a list of aims for the meeting.

Step 2

Complete the sentences with the words you hear.

An ………. meeting needs someone to ………. as a ……….. They are …….. to keep the meeting ………. and make ………. everyone’s ………. to ………. agenda. Ideally they ………. be ……….. If this ………. be you, ………. a colleague. It could ………. anyone.

Step 3

Follow this link to the quiz

Step 4

Follow this link for another quiz

Step 5

Answer the following questions about the beginning of a meeting:

1. When is it a good idea to have people introduce themselves?
2. What will help ‘break the ice’?
3. What kind of stories can be helpful as ice-breakers?
4. Name two types of story that you can use.

Step 6/7

Say whether the following statements are true or false.

1. Don’t let people talk ‘off the agenda’.
2. Stop people talking for too long.
3. Be very strict with people – you need to keep the meeting ‘on-task’.
4. Have a 5-minute bell at the meeting.
5. Choose one person to ring the bell after 5 minutes.
6. Keep a record of any comments that are not part of the agenda.

Step 8

Correct the following statements

• The facilitator should take the minutes
• The minutes should be written up in the meeting
• Copies of the minutes should be posted to everyone
• People can come and ask the facilitator about any outcomes from the meeting
• Any actions taken on decisions can be presented at the next meeting
• Meetings will now be free from biscuit-eating, coffee-swilling and time-wasting

Check your answers